EXCHANGE POLICY 

Exchanges will only be facilitated in the case of receiving faulty goods; returns for reasons other than faulty goods are not accepted as per our policy. Should you encounter any issues with the quality of your purchase, kindly notify us immediately at press.yueqingwei@gmail.com. For detailed guidance on exchanges, please refer to the "Faulty Goods" section, which provides comprehensive instructions for addressing issues related to product quality. 

REFUND POLICY

Each piece in our collection is meticulously made to order, and as such, we regret to inform you that returns cannot be accepted. However, we understand the importance of finding the perfect fit. If you wish to exchange sizes, we are pleased to accommodate this request on an exclusive, one-time basis. Your understanding and cooperation in this matter are highly appreciated. Please be aware that postage fees for both returns and exchanges are not covered by us. Kindly notify us of your desired exchange size via email. Thank you for your continued support.

CLASSIFICATION OF FAULTY GOODS

Goods are considered faulty if they do not meet the standards of satisfactory quality, are unfit for their intended purpose, or do not align with the provided description. It's important to note that items damaged due to normal wear and tear, accidents, or misuse will not be considered faulty. Should you receive a faulty item, you have the option to return it for an exchange within 14 days from the date of receipt. We appreciate your attention to these guidelines.

ORDER CANCELLATION AND ADJUSTMENT POLICY

Order cancellations are accepted within two days of placing your order. Once a product has been shipped, we, unfortunately, cannot process cancellations. However, if your order has not yet been shipped and you need to make adjustments, feel free to email us at press.yueqingwei@gmail.com. We are happy to assist with any changes you wish to make before the product is shipped. Thank you for your understanding.